The Emergency Department at PMC is where medical emergencies, such as broken bones, car accidents or heart attacks are treated. Ideally, if you are sick or injured, you should first check with your doctor to see if you should go to the Emergency Department. But if this is not possible, the Emergency Department is here to help you.
The following are things you need to know about Emergency Care at PMC:
You will be seen by a doctor, assigned a nurse, and may have:
Depending on test results you may need:
Transfer to Another Hospital
Some patients will require transfer to another hospital for certain critical care conditions. We have longstanding working relationships with the two academic tertiary care hospitals in our region, the University of Vermont Medical Center in Burlington and Dartmouth-Hitchcock Medical Center in Hanover, New Hampshire. We work closely with them to make many services available to our patients, including:
In addition to our excellent local ambulance crews, we also have access to specialty transport services:
Healthnet (Critical Care Transport): One of the University of Vermont Health Network's Critical Care Transport ambulances (Healthnet) is stationed at Central Vermont Medical Center daily to provide rapid access to tertiary care for patients in central Vermont.
DHART (Dartmouth-Hitchcock Advanced Response Team): DHART air medical transportation operates 24 hours a day and seven days a week. DHART helicopter crews transport adult, pediatric and neonatal patients to ANY appropriate medical facility in New England.
Costs and Insurance
The Emergency Department at PMC treats all patients without regard to their insurance coverage or their ability to pay. If you have insurance, bring your insurance card with you and present it at registration in the ED.
Some insurance companies require a referral from the primary care physician to provide full coverage. Coverage may also be reduced or denied if your insurance company determines that your visit did not meet their criteria for an "emergency." Please refer to your insurance policy so that you fully understand the coverage provisions for use of the emergency department.
If you do not have insurance, you can contact a Financial Counselor at 802-371-5999 to help you with your bill.
You will be given instructions when you are released from the Emergency Department. These may include:
Making arrangements to see a doctor or specialist.
Signs and symptoms that would alert you to return to the ED.