JCAHO PUBLIC NOTICE

Porter Hospital participates in ongoing periodic self assessment surveys in accordance with its accreditation by the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO).

The purpose of these surveys will be to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, an accreditation should be awarded the organization.

Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may request a Public Information Interview with the Joint Commission's field representatives at the time of survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. The requests must also indicate the nature of the information to be provided at the interview. Such written submitted requests should be addressed to:

Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Or Fax your request to 630-792-5636
Or E-mail your request to complaint@jcaho.org
Or you may call the Joint Commission directly at 1-800-994-6610.

The Joint Commission will acknowledge such request in writing, or by telephone, and will inform Porter Medical Center of the request for any interview. Porter Medical Center will, in turn, notify the interviewee of the date, time, and place of the meeting.